James and Jess laughing

Making every moment count

Support Workers play an essential role in helping young people live full, enriched lives. You’ll work in the residential bungalows, forming close professional relationships with the young people you support. This is a hands-on, emotionally rich role that blends care, creativity and connection.

I honestly feel like I’m hanging out with my best friends all day, both the staff and the young people

Paige, Support Worker

The Role: Supporting independence, celebrating individuality

You’ll assist with personal care, mobility, communication and day-to-day routines – but equally you’ll be there to support creativity, fun, and new experiences.

Challenges you’ll face:

  • Balancing routine care with responsive, person-centred support
  • Managing behaviours that challenge with compassion and consistency
  • Navigating emotional moments, especially with young people facing health or communication barriers

What makes it worthwhile:

  • Seeing someone achieve something they couldn’t do before
  • Helping build confidence, joy, and a sense of agency in someone's life
  • Being part of a warm, supportive team who lift each other up

Hear from Amy about being a Support Worker and how your career can grow at Chailey Heritage Foundation.

A day in the life of a Support Worker

IMG_7237

I came from working in a supermarket, and now in care, it's so different! The environment is more relaxed, the team is super friendly, and I actually feel better as a person for working here and that's what I love

Tegan, Support Worker